This seminar gives an overview of how reliability engineering techniques can help manage warranty issues - aimed at engineers/decision makers.
This seminar will show how warranty data can be used as part of the product/process improvement cycle. We will discuss how to objectively characterise and prioritise warranty issues and how the information can be used to focus redesign or deal with supplier conflict for example. A simple case study will be used to show how understanding a risk population can create a cost-effective and targeted product recall strategy.